[For salon owners & professional firms, Australia-wide ]
Stop renting the system
your business runs on.
Own it.We build custom booking systems for salons ready to leave Fresha, and AI automation for accounting, legal and consulting firms drowning in admin. Software that's yours, built around how you actually run.
Free · No pressure, just clarity
We build the systems. You run the business.
01 · Outcomes
What happens when the system actually works for you?
10–15 hrs
recovered per week
Meetings recorded, action items extracted and summaries shared: nothing falls through the cracks and no one chases updates.
Every call
answered, 24/7
AI phone reception that handles enquiries, books appointments, qualifies leads and escalates when it matters. No more voicemail.
30 min
to a cleared inbox, daily
Enquiries answered within minutes, leads nurtured through personalised sequences, urgent opportunities flagged to you.
15+ hrs
saved on data entry weekly
Invoices, receipts and forms extracted and filed into your systems automatically, with errors flagged before they cost you.
Projected outcomes based on system design and typical business workflows. Actual results depend on volume, complexity and implementation scope.
02 · Service / Custom Booking Systems Flagship
Everything Fresha and other marketplace platforms should be, without the fees, the marketplace, or the lack of control.
Your bookings shouldn't live on someone else's platform, next to your competitors, behind their fees. We build you a booking system that's yours: your brand, your client list, your rules.
marketplace.com/your-salon
- Your listingYou, beside three competitors, one tap away
- New clientsThe platform takes its commission cut
- Booking feesSet by them, and changing October 2026
- Client listLocked inside their platform
- Deposits & remindersTheir rules, their timing
Status: Tenant
Heads up, Australian salon owners
From October 2026, new surcharging laws change how marketplace platforms like Fresha can pass fees onto your customers. If you're still relying on one of them when that hits, you'll feel it. A custom system means you control your fees, not them.
Until the rules change
––
days
––
hrs
––
min
––
sec
Your own branded booking page
No marketplace listing beside your competitors
Clients book directly with your business
No commission cuts on new clients
Your client data, in your system
Not locked inside Fresha or any other marketplace platform
Deposits and prepayments built in
No more no-shows eating your revenue
Automated SMS and email reminders
No manual follow-up
Fully custom to how your business runs
Not built for the average salon
03 · Service / AI Automation Systems
The manual work your firm runs on. Handled.
For accountants, law firms and consulting practices: we design, deploy and maintain AI systems that replace manual intake, admin and follow-up. We don't sell chatbots. We build systems that run parts of your business.
A voice agent that answers like a professional team member: it handles enquiries, books appointments, qualifies leads and escalates when needed, so you never lose another client to voicemail.
Phase 1
Audit & Design
We map your workflows, find the highest-leverage automation opportunities and define the system architecture. We don’t skip this phase.
Phase 2
Build & Deployment
We implement the system and integrate it into your operations, running in parallel during rollout with safeguards. Most systems deploy in 2–6 weeks.
Phase 3
Ongoing Optimisation
Monitoring, refinement and expansion as your business evolves. We only deploy systems we can maintain properly.
Integrates with your existing stack · You own the workflows, data and outputs
04 · Service / Custom Websites
No real web presence? That's the first system to fix.
If your business still runs on an Instagram page and word of mouth, we build the site that does the selling: a professional, conversion-optimised website that attracts customers and drives enquiries, without ongoing effort from you.
What's in the build
- Pages, copy and layout structured around your business, not a theme
- Built to convert enquiries, not just to look busy
- Delivered in days, not months
- Wired into the same systems that answer the enquiries it generates
This page is one of ours. You're looking at the proof.
05 · About
Two people.
One studio.
Your system.
Lap AI is a family-run partnership: two founders, one Sydney studio. No account managers, no handoffs, no offshore build team you'll never meet. The people who scope your system are the people who build it, deploy it and answer the phone when you call.
We don't sell AI for the sake of AI. We build reliable, business-first systems that replace fragile manual processes, so you stop losing leads, cut operational friction and get your time back.
This site is our own work, built the same way we'd build yours. If it loaded fast, read clearly and got you to this sentence, that was the point.
06 · FAQ
Straight answers.
Core positioning
Custom booking systems (salons & barbers)
Websites
Delivery & process
Value & ROI
Tech & risk
Getting started
07 · The Next Step
Book in a Free Consultation
No pressure, just clarity. Tell us where the friction is, and we'll tell you honestly whether a system makes sense for your business.